{"id":894,"date":"2022-12-26T13:22:15","date_gmt":"2022-12-26T12:22:15","guid":{"rendered":"https:\/\/suzyapp.com\/?page_id=894"},"modified":"2024-06-27T11:38:50","modified_gmt":"2024-06-27T09:38:50","slug":"frequently-asked-questions-backup","status":"publish","type":"page","link":"https:\/\/suzyapp.com\/en\/frequently-asked-questions-backup\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"894\" class=\"elementor elementor-894\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8f3ca6e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8f3ca6e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3a7184f\" data-id=\"3a7184f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5e4ed69 elementor-widget elementor-widget-heading\" data-id=\"5e4ed69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_85 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/suzyapp.com\/en\/frequently-asked-questions-backup\/#Frequently_Asked_Questions\" >Frequently Asked Questions<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/suzyapp.com\/en\/frequently-asked-questions-backup\/#Setup_Features\" >Setup &amp; Features<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/suzyapp.com\/en\/frequently-asked-questions-backup\/#Multiple_devices\" >Multiple devices<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/suzyapp.com\/en\/frequently-asked-questions-backup\/#Troubleshooting\" >Troubleshooting<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"Frequently_Asked_Questions\"><\/span>Frequently Asked Questions<span class=\"ez-toc-section-end\"><\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-441adca elementor-widget elementor-widget-text-editor\" data-id=\"441adca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Contact us for help and troubleshooting: support@suzyapp.com\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e71157b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e71157b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e9207b0\" data-id=\"e9207b0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-02c50f2 elementor-widget elementor-widget-menu-anchor\" data-id=\"02c50f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"setup\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62d44d9 elementor-widget elementor-widget-heading\" data-id=\"62d44d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"Setup_Features\"><\/span>Setup &amp; Features<span class=\"ez-toc-section-end\"><\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-dd547ac elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dd547ac\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6d48edc\" data-id=\"6d48edc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3d7f232 elementor-widget elementor-widget-accordion\" data-id=\"3d7f232\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6441\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-6441\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Get started<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-6441\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-6441\"><p>SuzyApp is easy to use and even easier to set up! To get started with SuzyApp, follow the simple steps below.<\/p><ol><li>\u00a0 \u00a0 Download SuzyApp<\/li><li>\u00a0 \u00a0 Sign up with your Google, Facebook or Apple ID account. You can also create an account with email and password.<\/li><li>\u00a0 \u00a0 Set a pin code. Choose a 4-digit code and do not share it with your children. This pin code is necessary to access the parent dashboard and modify screen rules.<\/li><li>\u00a0 \u00a0 Create your child\u2019s profile by simply entering their name and age. SuzyApp uses this information to recommend educational apps tailored to your child\u2019s profile.<\/li><li>\u00a0 \u00a0 Select which apps your child can use when you lend them your phone or tablet. All other apps are blocked by default.<\/li><li>\u00a0 \u00a0 Click \u201cSwitch to child mode\u201d for instant protection! Activating \u00ab\u00a0Switch to Child Mode\u00a0\u00bb will directly turn on the restrictions you customized: SuzyApp will block all the apps on your phone or tablet except for the ones you granted your child access to. Switch back to Parent Mode to regain full control.<\/li><\/ol><p><div style=\"width: 1290px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-894-1\" width=\"1290\" height=\"726\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/suzyapp.com\/wp-content\/uploads\/2023\/09\/Onboarding-2.mp4?_=1\" \/><a href=\"https:\/\/suzyapp.com\/wp-content\/uploads\/2023\/09\/Onboarding-2.mp4\">https:\/\/suzyapp.com\/wp-content\/uploads\/2023\/09\/Onboarding-2.mp4<\/a><\/video><\/div><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6442\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-6442\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How to whitelist applications?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-6442\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-6442\"><p>click \u201cedit screen rules\u201d on your child profile, then click \u201cedit list\u201d in the Apps tab to modify the list of apps your child can access when you lend them your device.<\/p><p><div style=\"width: 1290px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-894-2\" width=\"1290\" height=\"726\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/suzyapp.com\/wp-content\/uploads\/2023\/09\/Whitelist-app-2.mp4?_=2\" \/><a href=\"https:\/\/suzyapp.com\/wp-content\/uploads\/2023\/09\/Whitelist-app-2.mp4\">https:\/\/suzyapp.com\/wp-content\/uploads\/2023\/09\/Whitelist-app-2.mp4<\/a><\/video><\/div><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6443\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-6443\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How to switch from parent to child mode and vice versa?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-6443\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-6443\"><p>Once you\u2019ve selected the apps your child can access on your device, you can childproof your device with a single click! Simply click \u201cSwitch to child mode\u201d on your dashboard or directly above screen rules in the settings to turn on the restrictions you customised.<\/p><p>To regain full control on your device and turn off restrictions, simply head back to SuzyApp, click \u201cSwitch to parent mode\u201d and enter your personal pin code you chose during the onboarding.<\/p><p><div style=\"width: 1290px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-894-3\" width=\"1290\" height=\"726\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/suzyapp.com\/wp-content\/uploads\/2023\/09\/Switch-modes-2.mp4?_=3\" \/><a href=\"https:\/\/suzyapp.com\/wp-content\/uploads\/2023\/09\/Switch-modes-2.mp4\">https:\/\/suzyapp.com\/wp-content\/uploads\/2023\/09\/Switch-modes-2.mp4<\/a><\/video><\/div><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6444\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-6444\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How to add a time limit to allowed apps? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-6444\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-6444\"><p>Click \u201cedit screen rules\u201d on your child profile, go to the Apps tab, and click on the Time Limit duration. Choose the duration after which the apps you allow your child to use will automatically lockout.<\/p><p><div style=\"width: 1290px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-894-4\" width=\"1290\" height=\"726\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/suzyapp.com\/wp-content\/uploads\/2023\/09\/TimeLimit-2.mp4?_=4\" \/><a href=\"https:\/\/suzyapp.com\/wp-content\/uploads\/2023\/09\/TimeLimit-2.mp4\">https:\/\/suzyapp.com\/wp-content\/uploads\/2023\/09\/TimeLimit-2.mp4<\/a><\/video><\/div><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6445\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-6445\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How to use our Learning feature?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-6445\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-6445\"><p>Click \u201cedit screen rules\u201d on your child profile, then head to the Learning tab. Make sure the Enable Learning toggle is on, then simply select the educational apps you want your child to use. Choose for how long they will have to use educational apps before unlocking access to their allowed apps by clicking the duration next to Educational time below your app selection.<\/p><p><div style=\"width: 1290px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-894-5\" width=\"1290\" height=\"726\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/suzyapp.com\/wp-content\/uploads\/2023\/09\/Learning-2.mp4?_=5\" \/><a href=\"https:\/\/suzyapp.com\/wp-content\/uploads\/2023\/09\/Learning-2.mp4\">https:\/\/suzyapp.com\/wp-content\/uploads\/2023\/09\/Learning-2.mp4<\/a><\/video><\/div><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6446\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-6446\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What educational apps do you recommend using for my child?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-6446\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-6446\"><p>To access our curated selection, simply click edit screen rules on your child\u2019s profile, head to the Learning tab and click \u201cView Recommended Educational Apps to use for [Your child\u2019s Name]\u201d. Then simply browse educational apps for different topics (Math, Vocabulary, Coding, Languages etc.). Click on the app you want: it will take you to the Store where you can download it.<\/p><p><div style=\"width: 1290px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-894-6\" width=\"1290\" height=\"726\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/suzyapp.com\/wp-content\/uploads\/2023\/09\/Recommended-apps-2.mp4?_=6\" \/><a href=\"https:\/\/suzyapp.com\/wp-content\/uploads\/2023\/09\/Recommended-apps-2.mp4\">https:\/\/suzyapp.com\/wp-content\/uploads\/2023\/09\/Recommended-apps-2.mp4<\/a><\/video><\/div><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6447\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-6447\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How to set screen-free moments with Schedules feature?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-6447\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-6447\"><p>Click edit screen rules on your child\u2019s profile, head to the Schedule tab and click \u201cCreate schedule\u201d. Enter the name of the schedule, its duration and choose the days of the week it will be active.<\/p><p><div style=\"width: 1290px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-894-7\" width=\"1290\" height=\"726\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/suzyapp.com\/wp-content\/uploads\/2023\/09\/Schedules-2.mp4?_=7\" \/><a href=\"https:\/\/suzyapp.com\/wp-content\/uploads\/2023\/09\/Schedules-2.mp4\">https:\/\/suzyapp.com\/wp-content\/uploads\/2023\/09\/Schedules-2.mp4<\/a><\/video><\/div><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6448\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-6448\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How to check my child\u2019s screen time consumption with Statistics feature?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-6448\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-6448\"><p>To see statistics, simply click on \u201cStatistics\u201d on your child\u2019s profile.<\/p><p><div style=\"width: 1290px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-894-8\" width=\"1290\" height=\"726\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/suzyapp.com\/wp-content\/uploads\/2023\/09\/Stats-2.mp4?_=8\" \/><a href=\"https:\/\/suzyapp.com\/wp-content\/uploads\/2023\/09\/Stats-2.mp4\">https:\/\/suzyapp.com\/wp-content\/uploads\/2023\/09\/Stats-2.mp4<\/a><\/video><\/div><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6449\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-6449\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How to add multiple child profiles?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-6449\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-6449\"><p>Click \u201cadd child\u201d on the dashboard. Enter their name and age, select apps they can access and there you go! You can now choose which child\u2019s profile is active by clicking \u201cSwitch to child mode\u201d and selecting the child\u2019s name.<\/p><p><div style=\"width: 1290px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-894-9\" width=\"1290\" height=\"726\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/suzyapp.com\/wp-content\/uploads\/2023\/09\/Add-child-2.mp4?_=9\" \/><a href=\"https:\/\/suzyapp.com\/wp-content\/uploads\/2023\/09\/Add-child-2.mp4\">https:\/\/suzyapp.com\/wp-content\/uploads\/2023\/09\/Add-child-2.mp4<\/a><\/video><\/div><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-64410\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-64410\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I access and modify my parent account (email, pin code, subscription\u2026)?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-64410\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-64410\"><ul><li>Login to SuzyApp<\/li><li>Click the cogwheel logo on the upper right corner<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-64411\" class=\"elementor-tab-title\" data-tab=\"11\" role=\"button\" aria-controls=\"elementor-tab-content-64411\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I access and modify my child account (change name, age or delete account)?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-64411\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"11\" role=\"region\" aria-labelledby=\"elementor-tab-title-64411\"><ul><li>Login to SuzyApp<\/li><li>Click \u201cSettings\u201d on your child profile<\/li><li>Click the pencil logo on the upper right corner<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Get started\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>SuzyApp is easy to use and even easier to set up! To get started with SuzyApp, follow the simple steps below.<\\\/p><ol><li>\\u00a0 \\u00a0 Download SuzyApp<\\\/li><li>\\u00a0 \\u00a0 Sign up with your Google, Facebook or Apple ID account. You can also create an account with email and password.<\\\/li><li>\\u00a0 \\u00a0 Set a pin code. Choose a 4-digit code and do not share it with your children. This pin code is necessary to access the parent dashboard and modify screen rules.<\\\/li><li>\\u00a0 \\u00a0 Create your child\\u2019s profile by simply entering their name and age. SuzyApp uses this information to recommend educational apps tailored to your child\\u2019s profile.<\\\/li><li>\\u00a0 \\u00a0 Select which apps your child can use when you lend them your phone or tablet. All other apps are blocked by default.<\\\/li><li>\\u00a0 \\u00a0 Click \\u201cSwitch to child mode\\u201d for instant protection! Activating \\u00ab\\u00a0Switch to Child Mode\\u00a0\\u00bb will directly turn on the restrictions you customized: SuzyApp will block all the apps on your phone or tablet except for the ones you granted your child access to. Switch back to Parent Mode to regain full control.<\\\/li><\\\/ol><p><div style=\\\"width: 1290px;\\\" class=\\\"wp-video\\\"><video class=\\\"wp-video-shortcode\\\" id=\\\"video-894-10\\\" width=\\\"1290\\\" height=\\\"726\\\" preload=\\\"metadata\\\" controls=\\\"controls\\\"><source type=\\\"video\\\/mp4\\\" src=\\\"https:\\\/\\\/suzyapp.com\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/Onboarding-2.mp4?_=10\\\" \\\/><a href=\\\"https:\\\/\\\/suzyapp.com\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/Onboarding-2.mp4\\\">https:\\\/\\\/suzyapp.com\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/Onboarding-2.mp4<\\\/a><\\\/video><\\\/div><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How to whitelist applications?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>click \\u201cedit screen rules\\u201d on your child profile, then click \\u201cedit list\\u201d in the Apps tab to modify the list of apps your child can access when you lend them your device.<\\\/p><p><div style=\\\"width: 1290px;\\\" class=\\\"wp-video\\\"><video class=\\\"wp-video-shortcode\\\" id=\\\"video-894-11\\\" width=\\\"1290\\\" height=\\\"726\\\" preload=\\\"metadata\\\" controls=\\\"controls\\\"><source type=\\\"video\\\/mp4\\\" src=\\\"https:\\\/\\\/suzyapp.com\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/Whitelist-app-2.mp4?_=11\\\" \\\/><a href=\\\"https:\\\/\\\/suzyapp.com\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/Whitelist-app-2.mp4\\\">https:\\\/\\\/suzyapp.com\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/Whitelist-app-2.mp4<\\\/a><\\\/video><\\\/div><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How to switch from parent to child mode and vice versa?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Once you\\u2019ve selected the apps your child can access on your device, you can childproof your device with a single click! Simply click \\u201cSwitch to child mode\\u201d on your dashboard or directly above screen rules in the settings to turn on the restrictions you customised.<\\\/p><p>To regain full control on your device and turn off restrictions, simply head back to SuzyApp, click \\u201cSwitch to parent mode\\u201d and enter your personal pin code you chose during the onboarding.<\\\/p><p><div style=\\\"width: 1290px;\\\" class=\\\"wp-video\\\"><video class=\\\"wp-video-shortcode\\\" id=\\\"video-894-12\\\" width=\\\"1290\\\" height=\\\"726\\\" preload=\\\"metadata\\\" controls=\\\"controls\\\"><source type=\\\"video\\\/mp4\\\" src=\\\"https:\\\/\\\/suzyapp.com\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/Switch-modes-2.mp4?_=12\\\" \\\/><a href=\\\"https:\\\/\\\/suzyapp.com\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/Switch-modes-2.mp4\\\">https:\\\/\\\/suzyapp.com\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/Switch-modes-2.mp4<\\\/a><\\\/video><\\\/div><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How to add a time limit to allowed apps?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Click \\u201cedit screen rules\\u201d on your child profile, go to the Apps tab, and click on the Time Limit duration. Choose the duration after which the apps you allow your child to use will automatically lockout.<\\\/p><p><div style=\\\"width: 1290px;\\\" class=\\\"wp-video\\\"><video class=\\\"wp-video-shortcode\\\" id=\\\"video-894-13\\\" width=\\\"1290\\\" height=\\\"726\\\" preload=\\\"metadata\\\" controls=\\\"controls\\\"><source type=\\\"video\\\/mp4\\\" src=\\\"https:\\\/\\\/suzyapp.com\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/TimeLimit-2.mp4?_=13\\\" \\\/><a href=\\\"https:\\\/\\\/suzyapp.com\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/TimeLimit-2.mp4\\\">https:\\\/\\\/suzyapp.com\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/TimeLimit-2.mp4<\\\/a><\\\/video><\\\/div><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How to use our Learning feature?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Click \\u201cedit screen rules\\u201d on your child profile, then head to the Learning tab. Make sure the Enable Learning toggle is on, then simply select the educational apps you want your child to use. Choose for how long they will have to use educational apps before unlocking access to their allowed apps by clicking the duration next to Educational time below your app selection.<\\\/p><p><div style=\\\"width: 1290px;\\\" class=\\\"wp-video\\\"><video class=\\\"wp-video-shortcode\\\" id=\\\"video-894-14\\\" width=\\\"1290\\\" height=\\\"726\\\" preload=\\\"metadata\\\" controls=\\\"controls\\\"><source type=\\\"video\\\/mp4\\\" src=\\\"https:\\\/\\\/suzyapp.com\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/Learning-2.mp4?_=14\\\" \\\/><a href=\\\"https:\\\/\\\/suzyapp.com\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/Learning-2.mp4\\\">https:\\\/\\\/suzyapp.com\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/Learning-2.mp4<\\\/a><\\\/video><\\\/div><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What educational apps do you recommend using for my child?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>To access our curated selection, simply click edit screen rules on your child\\u2019s profile, head to the Learning tab and click \\u201cView Recommended Educational Apps to use for [Your child\\u2019s Name]\\u201d. Then simply browse educational apps for different topics (Math, Vocabulary, Coding, Languages etc.). Click on the app you want: it will take you to the Store where you can download it.<\\\/p><p><div style=\\\"width: 1290px;\\\" class=\\\"wp-video\\\"><video class=\\\"wp-video-shortcode\\\" id=\\\"video-894-15\\\" width=\\\"1290\\\" height=\\\"726\\\" preload=\\\"metadata\\\" controls=\\\"controls\\\"><source type=\\\"video\\\/mp4\\\" src=\\\"https:\\\/\\\/suzyapp.com\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/Recommended-apps-2.mp4?_=15\\\" \\\/><a href=\\\"https:\\\/\\\/suzyapp.com\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/Recommended-apps-2.mp4\\\">https:\\\/\\\/suzyapp.com\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/Recommended-apps-2.mp4<\\\/a><\\\/video><\\\/div><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How to set screen-free moments with Schedules feature?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Click edit screen rules on your child\\u2019s profile, head to the Schedule tab and click \\u201cCreate schedule\\u201d. Enter the name of the schedule, its duration and choose the days of the week it will be active.<\\\/p><p><div style=\\\"width: 1290px;\\\" class=\\\"wp-video\\\"><video class=\\\"wp-video-shortcode\\\" id=\\\"video-894-16\\\" width=\\\"1290\\\" height=\\\"726\\\" preload=\\\"metadata\\\" controls=\\\"controls\\\"><source type=\\\"video\\\/mp4\\\" src=\\\"https:\\\/\\\/suzyapp.com\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/Schedules-2.mp4?_=16\\\" \\\/><a href=\\\"https:\\\/\\\/suzyapp.com\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/Schedules-2.mp4\\\">https:\\\/\\\/suzyapp.com\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/Schedules-2.mp4<\\\/a><\\\/video><\\\/div><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How to check my child\\u2019s screen time consumption with Statistics feature?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>To see statistics, simply click on \\u201cStatistics\\u201d on your child\\u2019s profile.<\\\/p><p><div style=\\\"width: 1290px;\\\" class=\\\"wp-video\\\"><video class=\\\"wp-video-shortcode\\\" id=\\\"video-894-17\\\" width=\\\"1290\\\" height=\\\"726\\\" preload=\\\"metadata\\\" controls=\\\"controls\\\"><source type=\\\"video\\\/mp4\\\" src=\\\"https:\\\/\\\/suzyapp.com\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/Stats-2.mp4?_=17\\\" \\\/><a href=\\\"https:\\\/\\\/suzyapp.com\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/Stats-2.mp4\\\">https:\\\/\\\/suzyapp.com\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/Stats-2.mp4<\\\/a><\\\/video><\\\/div><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How to add multiple child profiles?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Click \\u201cadd child\\u201d on the dashboard. Enter their name and age, select apps they can access and there you go! You can now choose which child\\u2019s profile is active by clicking \\u201cSwitch to child mode\\u201d and selecting the child\\u2019s name.<\\\/p><p><div style=\\\"width: 1290px;\\\" class=\\\"wp-video\\\"><video class=\\\"wp-video-shortcode\\\" id=\\\"video-894-18\\\" width=\\\"1290\\\" height=\\\"726\\\" preload=\\\"metadata\\\" controls=\\\"controls\\\"><source type=\\\"video\\\/mp4\\\" src=\\\"https:\\\/\\\/suzyapp.com\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/Add-child-2.mp4?_=18\\\" \\\/><a href=\\\"https:\\\/\\\/suzyapp.com\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/Add-child-2.mp4\\\">https:\\\/\\\/suzyapp.com\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/Add-child-2.mp4<\\\/a><\\\/video><\\\/div><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How do I access and modify my parent account (email, pin code, subscription\\u2026)?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<ul><li>Login to SuzyApp<\\\/li><li>Click the cogwheel logo on the upper right corner<\\\/li><\\\/ul>\"}},{\"@type\":\"Question\",\"name\":\"How do I access and modify my child account (change name, age or delete account)?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<ul><li>Login to SuzyApp<\\\/li><li>Click \\u201cSettings\\u201d on your child profile<\\\/li><li>Click the pencil logo on the upper right corner<\\\/li><\\\/ul>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-198d210 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"198d210\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-770bf4e\" data-id=\"770bf4e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-175aa79 elementor-widget elementor-widget-heading\" data-id=\"175aa79\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"Multiple_devices\"><\/span>Multiple devices<span class=\"ez-toc-section-end\"><\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fd283d4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fd283d4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1183496\" data-id=\"1183496\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3d042f5 elementor-widget elementor-widget-accordion\" data-id=\"3d042f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6391\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-6391\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I use the same parent account on other devices?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-6391\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-6391\"><p>Yes, you can log in on other iPhones and iPads with OS version 16 or later using your existing parent account.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6392\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-6392\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">If I log in on another device with my parent account, will I have to set restrictions again to my child profile?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-6392\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-6392\"><p>Yes. SuzyApp only allows you to configure all restrictions directly on the device that needs to be monitored. You will have to allow Screen Time access and set the appropriate restrictions (allowed apps, schedules\u2026) to your child account on the new device needing monitoring.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6393\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-6393\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I remotely change the restrictions applied to my child account?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-6393\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-6393\"><p>No. Restrictions must be set directly on the device(s) the child is using.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Can I use the same parent account on other devices?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, you can log in on other iPhones and iPads with OS version 16 or later using your existing parent account.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"If I log in on another device with my parent account, will I have to set restrictions again to my child profile?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes. SuzyApp only allows you to configure all restrictions directly on the device that needs to be monitored. You will have to allow Screen Time access and set the appropriate restrictions (allowed apps, schedules\\u2026) to your child account on the new device needing monitoring.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can I remotely change the restrictions applied to my child account?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>No. Restrictions must be set directly on the device(s) the child is using.<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-73c03f4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"73c03f4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4418c96\" data-id=\"4418c96\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d48c160 elementor-widget elementor-widget-menu-anchor\" data-id=\"d48c160\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"troubleshooting\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-756e2df elementor-widget elementor-widget-heading\" data-id=\"756e2df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"Troubleshooting\"><\/span>Troubleshooting<span class=\"ez-toc-section-end\"><\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7cbc30d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7cbc30d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b86c152\" data-id=\"b86c152\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-13ea9da elementor-widget elementor-widget-accordion\" data-id=\"13ea9da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2081\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2081\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Why is SuzyApp not working on my phone or tablet?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2081\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2081\"><p>SuzyApp works only for iPhone and iPads with OS versions 16 or later.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2082\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2082\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Why are some Apps available even though I did not select them in Allowed Apps?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2082\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2082\"><p style=\"margin-bottom: var(--global-md-spacing); color: #07004d; font-family: Karla, sans-serif;\">Please check if there are \u201cAlways Allowed\u201d apps or \u00ab\u00a0App Limits\u00a0\u00bb set in your iPhone\/iPad Screen Time settings. Apps set as \u00ab\u00a0Always Allowed\u00a0\u00bb or \u00ab\u00a0App limits\u00a0\u00bb in apple settings&nbsp;<span style=\"background-color: transparent;\">will never be blocked by SuzyApp. Therefore, if you want SuzyApp to block any of these apps make sure to remove them from these categories.<\/span><\/p>\n<p style=\"margin-bottom: var(--global-md-spacing); color: #07004d; font-family: Karla, sans-serif;\">Follow these steps to check if you have set \u00ab\u00a0Always Allowed\u00a0\u00bb apps in your device settings:<\/p>\n<ul style=\"margin: 0 0 var(--global-md-spacing); color: #07004d; font-family: Karla, sans-serif;\">\n<li>Go to your device Settings<\/li>\n<li>Click \u201cScreen Time\u201d<\/li>\n<li>Click \u201cAlways Allowed\u201d<\/li>\n<li>Remove the apps you want SuzyApp to block<\/li>\n<\/ul>\n<div>\n<p><span style=\"color: #07004d; font-family: Karla, sans-serif;\">Follow these steps to check if you have set \u00ab\u00a0Always Allowed\u00a0\u00bb apps in your device settings:<\/span><span style=\"color: #07004d; font-family: Karla, sans-serif;\"><br><\/span><\/p>\n<ul style=\"margin: 0 0 var(--global-md-spacing); color: #07004d; font-family: Karla, sans-serif;\">\n<li>Go to your device Settings<\/li>\n<li>Click \u201cScreen Time\u201d<\/li>\n<li>Click \u201cApp Limits\u201d<\/li>\n<li>Remove the apps you want SuzyApp to block&nbsp;<\/li>\n<\/ul>\n<\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2083\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2083\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">I get an error when I try to give SuzyApp access to Screen Time. <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2083\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2083\"><p>This error might be caused when another functionality is interfering with Screen Time Service. <br \/>Try the following: <br \/>Close SuzyApp &gt; Go to Settings &gt; General &gt; VPN &amp; Device Management. Uninstall the extra profile.<br \/>Once done, open SuzyApp and try again enabling Screen Time Access.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2084\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2084\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Why am I seeing \"...\" instead of the apps I selected?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2084\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2084\"><p>To fix this bug simply do the following:<br \/>a. Click \u201cEdit screen rules\u201d on your child\u2019s profile<br \/>b. Click \u201cEdit list\u201d and modify your current selection. <br \/>c. Click \u201cDone\u201d. You should now be able to see the app selection you made. <br \/>d. Click again on \u201cEdit list\u201d to select the apps you initially granted access to your child but were masked with 3 dots.<\/p><p>In case the problem is still not solved, please <a href=\"https:\/\/support.apple.com\/en-gb\/HT201559#:~:text=Press%20and%20hold%20the%20top,you%20see%20the%20Apple%20logo.\" target=\"_blank\" rel=\"noopener\">restart your phone<\/a> and come back to SuzyApp.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Why is SuzyApp not working on my phone or tablet?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>SuzyApp works only for iPhone and iPads with OS versions 16 or later.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Why are some Apps available even though I did not select them in Allowed Apps?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p style=\\\"margin-bottom: var(--global-md-spacing); color: #07004d; font-family: Karla, sans-serif;\\\">Please check if there are \\u201cAlways Allowed\\u201d apps or \\u00ab\\u00a0App Limits\\u00a0\\u00bb set in your iPhone\\\/iPad Screen Time settings. Apps set as \\u00ab\\u00a0Always Allowed\\u00a0\\u00bb or \\u00ab\\u00a0App limits\\u00a0\\u00bb in apple settings&nbsp;<span style=\\\"background-color: transparent;\\\">will never be blocked by SuzyApp. Therefore, if you want SuzyApp to block any of these apps make sure to remove them from these categories.<\\\/span><\\\/p>\\n<p style=\\\"margin-bottom: var(--global-md-spacing); color: #07004d; font-family: Karla, sans-serif;\\\">Follow these steps to check if you have set \\u00ab\\u00a0Always Allowed\\u00a0\\u00bb apps in your device settings:<\\\/p>\\n<ul style=\\\"margin: 0 0 var(--global-md-spacing); color: #07004d; font-family: Karla, sans-serif;\\\">\\n<li>Go to your device Settings<\\\/li>\\n<li>Click \\u201cScreen Time\\u201d<\\\/li>\\n<li>Click \\u201cAlways Allowed\\u201d<\\\/li>\\n<li>Remove the apps you want SuzyApp to block<\\\/li>\\n<\\\/ul>\\n<div>\\n<p><span style=\\\"color: #07004d; font-family: Karla, sans-serif;\\\">Follow these steps to check if you have set \\u00ab\\u00a0Always Allowed\\u00a0\\u00bb apps in your device settings:<\\\/span><span style=\\\"color: #07004d; font-family: Karla, sans-serif;\\\"><br><\\\/span><\\\/p>\\n<ul style=\\\"margin: 0 0 var(--global-md-spacing); color: #07004d; font-family: Karla, sans-serif;\\\">\\n<li>Go to your device Settings<\\\/li>\\n<li>Click \\u201cScreen Time\\u201d<\\\/li>\\n<li>Click \\u201cApp Limits\\u201d<\\\/li>\\n<li>Remove the apps you want SuzyApp to block&nbsp;<\\\/li>\\n<\\\/ul>\\n<\\\/div>\"}},{\"@type\":\"Question\",\"name\":\"I get an error when I try to give SuzyApp access to Screen Time.\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>This error might be caused when another functionality is interfering with Screen Time Service. <br \\\/>Try the following: <br \\\/>Close SuzyApp &gt; Go to Settings &gt; General &gt; VPN &amp; Device Management. Uninstall the extra profile.<br \\\/>Once done, open SuzyApp and try again enabling Screen Time Access.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Why am I seeing \\\"...\\\" instead of the apps I selected?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>To fix this bug simply do the following:<br \\\/>a. Click \\u201cEdit screen rules\\u201d on your child\\u2019s profile<br \\\/>b. Click \\u201cEdit list\\u201d and modify your current selection. <br \\\/>c. Click \\u201cDone\\u201d. You should now be able to see the app selection you made. <br \\\/>d. Click again on \\u201cEdit list\\u201d to select the apps you initially granted access to your child but were masked with 3 dots.<\\\/p><p>In case the problem is still not solved, please <a href=\\\"https:\\\/\\\/support.apple.com\\\/en-gb\\\/HT201559#:~:text=Press%20and%20hold%20the%20top,you%20see%20the%20Apple%20logo.\\\">restart your phone<\\\/a> and come back to SuzyApp.\\u00a0<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions Contact us for help and troubleshooting: support@suzyapp.com\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0 Setup &amp; Features Get started SuzyApp is easy to use and even easier to set up! To get started with SuzyApp, follow the simple steps below. \u00a0 \u00a0 Download SuzyApp \u00a0 \u00a0&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"hide","_kad_post_layout":"fullwidth","_kad_post_sidebar_id":"","_kad_post_content_style":"unboxed","_kad_post_vertical_padding":"hide","_kad_post_feature":"hide","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"two_page_speed":[],"footnotes":""},"class_list":["post-894","page","type-page","status-publish","hentry"],"rttpg_featured_image_url":null,"rttpg_author":{"display_name":"fintololo","author_link":"https:\/\/suzyapp.com\/en\/author\/admin4968\/"},"rttpg_comment":0,"rttpg_category":null,"rttpg_excerpt":"Frequently Asked Questions Contact us for help and troubleshooting: support@suzyapp.com\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0 Setup &amp; Features Get started SuzyApp is easy to use and even easier to set up! To get started with SuzyApp, follow the simple steps below. \u00a0 \u00a0 Download SuzyApp \u00a0 \u00a0...","_links":{"self":[{"href":"https:\/\/suzyapp.com\/en\/wp-json\/wp\/v2\/pages\/894","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/suzyapp.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/suzyapp.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/suzyapp.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/suzyapp.com\/en\/wp-json\/wp\/v2\/comments?post=894"}],"version-history":[{"count":88,"href":"https:\/\/suzyapp.com\/en\/wp-json\/wp\/v2\/pages\/894\/revisions"}],"predecessor-version":[{"id":3489,"href":"https:\/\/suzyapp.com\/en\/wp-json\/wp\/v2\/pages\/894\/revisions\/3489"}],"wp:attachment":[{"href":"https:\/\/suzyapp.com\/en\/wp-json\/wp\/v2\/media?parent=894"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}