Feedback & Subscriptions

How to cancel my subscription and/or get a refund?

We’re sorry to see you go. If you’re experiencing any issues, need assistance, or want to share feedback, please contact our Support team at [email protected].

We’ll be happy to address any concerns promptly. Please note that cancellation & refunds depend on how you signed up for Suzy’s subscription:

Cancelling and Refunding an Apple Subscription

You can cancel your free trial or subscription directly on the App Store. Be sure to cancel 24 hours before the renewal date, otherwise you will be charged for the subscription due to how Apple processes subscriptions.

To cancel your subscription, follow Apple’s instructions here.

To request a refund, follow Apple’s instructions here.

Cancelling and Refunding a Web Subscription

To cancel your subscription:

Open the confirmation email with the subject “Please verify your email address for your new Suzy Premium subscription” sent to you after your purchase.

Click on the « Custom portal » link and follow the instructions to cancel your subscription.

To request a refund:

Contact our Support team by email at [email protected]. Please make sure to mention the email address tied to your account within your message.

Feedback & Subscriptions

How to cancel my subscription and/or get a refund?

We’re sorry to see you go. If you’re experiencing any issues, need assistance, or want to share feedback, please contact our Support team at [email protected].

We’ll be happy to address any concerns promptly. Please note that cancellation & refunds depend on how you signed up for Suzy’s subscription:

Cancelling and Refunding an Apple Subscription

You can cancel your free trial or subscription directly on the App Store. Be sure to cancel 24 hours before the renewal date, otherwise you will be charged for the subscription due to how Apple processes subscriptions.

To cancel your subscription, follow Apple’s instructions here.

To request a refund, follow Apple’s instructions here.

Cancelling and Refunding a Web Subscription

To cancel your subscription:

Open the confirmation email with the subject “Please verify your email address for your new Suzy Premium subscription” sent to you after your purchase.

Click on the « Custom portal » link and follow the instructions to cancel your subscription.

To request a refund:

Contact our Support team by email at [email protected]. Please make sure to mention the email address tied to your account within your message.

Feedback & Subscriptions

How to cancel my subscription and/or get a refund?

We’re sorry to see you go. If you’re experiencing any issues, need assistance, or want to share feedback, please contact our Support team at [email protected].

We’ll be happy to address any concerns promptly. Please note that cancellation & refunds depend on how you signed up for Suzy’s subscription:

Cancelling and Refunding an Apple Subscription

You can cancel your free trial or subscription directly on the App Store. Be sure to cancel 24 hours before the renewal date, otherwise you will be charged for the subscription due to how Apple processes subscriptions.

To cancel your subscription, follow Apple’s instructions here.

To request a refund, follow Apple’s instructions here.

Cancelling and Refunding a Web Subscription

To cancel your subscription:

Open the confirmation email with the subject “Please verify your email address for your new Suzy Premium subscription” sent to you after your purchase.

Click on the « Custom portal » link and follow the instructions to cancel your subscription.

To request a refund:

Contact our Support team by email at [email protected]. Please make sure to mention the email address tied to your account within your message.